Let's Talk: How to Become a Better Communicator

Jordan Steib • May 25, 2022

Communication literally makes the world go ‘round – right? From your personal life, to professional life, to everyday activities, communication plays a vital role in the success of everything. Being able to communicate effectively will enhance your relationships and improve the way you operate through daily tasks. We communicate through many ways. Understanding the difference between those ways will lead you to be a successful communicator.


Three Types of Communication

What are the types of communication should you be aware of? You may not have realized there were so many different ones because we do them intrinsically most often. Let’s go through some of the most common and most important formats of communication:


  1. Verbal Communication: Talking! This is simply speaking to another person, but it entails so much more than just words and happens in real time. This format encompasses both how you deliver a message and receive a message. Speaking clearly, choosing words carefully, knowing the audience with whom you are speaking, and keeping your tone in check can significantly impact your conversations with other people.
  2. Written communication: Writing! Emails, training manuals, menus, text messages, letters – all these things are common written communication tools we all use in our day-to-day lives. This format can be constructed over long periods of time. You should take your time to develop the message you want to covey. In other words, you do not want to be put on the spot and forced to reply immediately. Using this format, you can reach large groups of people rather than the typical one-to-one verbal communication format.
  3. Non-verbal Communication: What are you saying when you are not talking? Most of our communication is non-verbal, meaning facial expressions, body language, eye contact, and body posture. These cues will tell you a lot about what a person is saying when communicating. Ensure that what you are saying out loud matches up with what your body is saying.


Don’t Forget about Listening!

Communication is the base of how we stay connected to the world around us. While all these communication formats are important, it’s always a great idea to tune up your listening skills as well. Being a great listener is probably the most important part of being a better communicator. When you really focus and tune out distractions, you can make the most out of your conversations. Showing interest and repeating something back to a speaker in your own words can also help you grasp what the speaker is saying. 


When it comes to being a better communicator, there is always plenty of room for improvement for everyone. By brushing up on these skills, you will see a notable difference, not only in your professional life, but also, richer, deeper relationships with the people who you care the most about.


We are Available 24/7…

Since 1974, Guarantee Restoration Services has proudly served our partners along the Gulf Coast. When we say we are available 24/7, we truly mean it. Our team of dedicated professionals is always just a phone call away. Whether you have flood damage to your home from a thunderstorm or an unexpected fire at your business, we are there when you need us most. For more information about our company and the services we provide, visit our website today at www.GuaranteeRestoration.com.

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By Jeremy Cryer • May 27, 2026
On the Gulf Coast, preparation isn’t optional. It’s simply a part of doing business. From hurricane season to heavy rain events and everything in between, properties in Lafayette face a different level of risk than most. And when something does happen, the difference between a smooth recovery and a stressful situation often comes down to one thing: having a plan in place with the right team. Why Pre-Loss Planning Looks Different in Lafayette Pre-loss planning looks a little different here because the risks are different. It’s not just about knowing where your shutoffs are or having a list of contacts. It’s about understanding how quickly a storm can shift, how water can move through a property, and how to respond when multiple buildings or locations are impacted at once. That kind of preparation requires more than a template. It requires local knowledge. At Guarantee Restoration Services, our Lafayette team builds pre-loss plans with that in mind. We take into account the specific challenges that come with properties in Acadiana, including wind-driven rain, tornado threats, and the potential for widespread damage across an entire area. That allows us to create a plan that is realistic, not just theoretical. The Importance of Having a Clear Path Forward “We’ve seen how quickly things can escalate during a storm event. Having a pre-loss plan in place gives our clients a clear path forward instead of trying to figure it out in the middle of the chaos,” said Craig Rose, Mitigation Manager at our Lafayette Branch. That “clear path forward” is what makes the biggest difference. When a storm hits, response times are everything, but so is access. Roads can be blocked, power can be out, and communication can be limited. A strong pre-loss plan accounts for those variables and ensures that response efforts can begin as soon as it is safe to do so. Protecting Operations, Employees, and Tenants It also helps property teams stay focused on what matters most. Instead of trying to coordinate vendors, track down information, or make high-pressure decisions, they can follow a plan that has already been built around their property and their priorities. From a business standpoint, that level of preparation protects more than just the building. It protects operations, tenants, employees, and timelines. Building Trust Before Disaster Strikes “Pre-loss planning is about building trust before there’s ever a problem. Our clients know who to call, what to expect, and how we’re going to support them when something happens,” said Paige Hebert, Business Development Representative in Lafayette. That trust and familiarity matter, especially in a region where large-scale events can impact entire communities at once. You are not just calling a company, you are calling a team that already understands your property, your risks, and your expectations. Be Realistic. Be Ready. Pre-loss planning on the Gulf Coast is not about over-preparing. It is about being realistic and ready. Because when the next storm comes through Lafayette, it is not a matter of if you will need a plan—it is a matter of how well that plan works when it is put to the test. Call us today to schedule your Pre-Loss Planning meeting where 24/7 is not just a number… it’s a GUARANTEE!
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