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Guarantee Restoration has experienced a lot of growth in 50 years, and there is still more to do! We attribute that growth to our most valuable asset – our people. The position you receive at Guarantee Restoration isn’t where your career stops. Our team members are always informed of new positions and opportunities and there is no limit to how far you are driven to go. We value our team and the hard work, motivation, and effort they put forth every day.
Hi, September! The leaves may not be changing colors like they are along the East Coast, but Fall is almost upon us. It has been an unusually slow Atlantic Hurricane Season, but that has not slowed us down one bit. With about six weeks left, our team remains ready—as always—to respond. Meet the Team: Donnell Williams For September, I’d like to introduce you to Donnell Williams , a Reconstruction Project Manager at our Jackson Branch. Donnell was born and raised in Vicksburg, Mississippi. After graduating high school, he attended Jackson State University , where he earned a Bachelor of Science in Special Education (K-12) with a minor in Music Education . Life Outside of Work Donnell is a proud father of three—Abigail (5), Dawson (4), and Elijah (3)—and enjoys spending his free time with them. Music plays a big role in his life. He plays piano and organ at church and with a cover band. And as a loyal Jackson State alumnus, you’ll often find him in the stands on a football game day, cheering for the Tigers. He’s also a fan of the Tennessee Titans . Career Journey Before joining GRS in November 2024, Donnell worked for the City of Jackson in the Department of Planning . His background in public service and education has given him a unique perspective on leadership and teamwork.
Hello, August! August is flying by, and with back-to-school season in full swing, it won’t be long before fall festivities and the holiday hustle are here. For over five years, I’ve had the privilege of spotlighting the incredible individuals who make Guarantee Restoration Services (GRS) the company it is today. This month, we’re excited to introduce you to a key member of our Lafayette team, Craig Rose , who serves as their Mitigation Manager . Meet the Team: Craig Rose Craig was born in Hamilton, Ohio, but at the “tender age of nine” (his words), he and his family moved to the suburbs of Philadelphia, Pennsylvania. Family Life & Personal Interests Craig is married to his wife, Karlie, and they have three children: Gaige (18), Gino (13), and Sydnie (7). When he’s not spending time with his family, you can often find him on the golf course maintaining a scratch handicap, or enjoying a game of chess. He’s a proud fan of both the Ohio State Buckeyes and the Philadelphia Eagles. In addition, he has always had a love of music. He has played the guitar for 35 years. He said that he has seen the band Phish 44 times in concert. He even named his daughter Sydnie after Syd Barrett of Pink Floyd. Career Background Before joining GRS in September 2023, Craig owned and operated a ServiceMaster Restore franchise in Baton Rouge. His extensive experience in the restoration industry and leadership roles make him an invaluable part of our team.
Saying Hi to July! The summer is here—and so is the 2025 Atlantic Hurricane Season. No matter what it brings, you can be assured that our team at Guarantee Restoration Services will be there when you need us most. Meet the Team: Marcela Argueta Every month, I have the opportunity to showcase our many awesome team members. For July, we are shining the spotlight on Marcela Argueta , who serves as a Lead Technician at our New Orleans location. She was promoted to that position in January 2025 . From Honduras to GRS Marcela was born and raised in La Ceiba, Honduras , also known as “la novia de Honduras” —which translates to “the bride of Honduras.” She moved to the U.S. in December 2016 after earning her bachelor’s degree in nursing from the Universidad Nacional Autónoma de Honduras . Marcela is currently approved and ready to take her exam to become a registered nurse in the U.S. Before joining our team in August 2022 , she worked as both a nurse and a homemaker . Life Outside of Work Marcela is a proud mother of two—her son, Sebastian (15) and daughter, Eleanor (5) . When she’s not working, she loves spending quality time with her children and extended family. Fun fact: her half-sister, Brenda , also works at GRS in our Baton Rouge office! One of Marcela’s favorite pastimes is going for walks in the park. She says she often uses this time to meditate and reflect—thinking about what she’s done well and what she could improve.
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