Effective Date: March 5, 2025

Guarantee Restoration Services ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide to us through our website and services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information in various ways, including:

A. Information You Provide Directly

• Contact Forms: Name, email address, phone number, and any details you include when submitting an inquiry.
• Service Requests: Property details, insurance information, and any documentation necessary to fulfill your restoration service needs.
• Job Applications: Name, contact details, resume, employment history, and other relevant information submitted for employment consideration.
• SMS Opt-In Consent: If you opt in to receive SMS notifications, your phone number will be used solely for communication purposes related to our services and will not be shared with third parties for marketing.

B. Information We Collect Automatically

• Cookies & Tracking Technologies: We may collect data through cookies, web beacons, and similar tracking technologies to enhance website functionality and analyze user interactions.
• Log Data: Our servers automatically collect information when you visit our website, including IP address, browser type, device information, referring URL, and usage details.

C. Information from Third Parties

• We may receive information from third-party sources such as business partners, marketing service providers, and publicly available sources.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: Processing service requests, scheduling site visits, fulfilling restoration projects, and managing business operations.

To Communicate with You: Responding to inquiries, service requests, and job applications, as well as sending updates related to your interactions with us.

Marketing and Promotional Purposes: Sending emails, newsletters, and other promotional materials (you can opt out at any time).

Improving User Experience: Enhancing website functionality, troubleshooting, and analyzing trends to improve our services.

Legal and Compliance Obligations: Ensuring compliance with legal and regulatory requirements, enforcing policies, and preventing fraudulent activity.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, misuse, alteration, or loss. Our security measures include:

• Secure storage of personal data
• Encryption of sensitive information
• Access controls and authentication measures
• Regular monitoring and updates to security systems

However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your data in the following instances:

• Service Providers: Trusted third-party vendors who assist with website functionality, service fulfillment, or marketing efforts. These partners are contractually obligated to keep your information confidential.
• Legal Obligations: If required by law, regulation, subpoena, or other legal processes, we may disclose your information.
• Business Transfers: If we undergo a business transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of that process.

5. Your Rights & Choices

You have the following rights regarding your personal information:

• Access & Correction: You may request a copy of the personal information we hold and request corrections if necessary.
• Deletion Requests: You may request the deletion of your data, subject to legal or contractual retention requirements.
• Marketing Preferences: You may opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
• Cookies & Tracking Preferences: You can manage or disable cookies through your browser settings.

To exercise these rights, please contact us using the details provided in Section 9 below.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website performance and user experience
• Analyze site traffic and visitor interactions
• Provide targeted advertising based on browsing behavior

You can disable cookies through your browser settings, but doing so may impact website functionality.

7. Third-Party Links & External Websites

Our website may contain links to third-party websites for your convenience. However, we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business practices. The most recent version will always be available on our website, with the "Effective Date" updated accordingly. We encourage you to review this policy regularly.

10. Contact Us



If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Guarantee Restoration Services

16248 Perkins Rd, Baton Rouge, LA 70810

Phone: 225-753-8682

Email: christinar@guaranteerestoration.net