The Role of Advanced Technologies in Commercial Restoration

Zack Klein • August 23, 2023

The unexpected can strike at any moment. When it comes to your commercial property, catastrophic damage from natural disasters, fires or other unforeseen events can wreak havoc on your business and its future.


Fortunately, the field of commercial restoration has witnessed remarkable advancements in recent years, largely driven by rapid technological innovations. These advanced technologies can help you implement preventive measures, create contingency plans and invest in disaster readiness – leaving you able to safeguard your property, protect your assets and ensure the continuity of your business.


3D Imaging Technology

It’s important to document the pre-loss state of your business for insurance purposes. In the past, this likely involved hours spent taking hundreds of pictures of every wall, floor, ceiling and piece of furniture in your building. Luckily, today’s 3D imaging technology makes this process a lot easier and even more thorough.

 

3D imaging technology, like Matterport, creates immersive 3D virtual tours and renderings of real-world environments such as buildings, rooms and property. Matterport uses an HDR, panoramic camera camera to capture multiple images of physical spaces from different angles. These images are then stitched together using advanced software algorithms to create a cohesive and interactive 3D model. Matterport has the ability to develop three different views of your commercial property:

 

  • Doll House View – This shows an overview of every floor of your building
  • Inside View – This view allows you to walk virtually throughout the scanned building
  • Floor Plan View – This gives you a bird’s eye view of the building

 

These 3D models can help you better report the pre-loss condition of your business contents. And if restoration is needed in the event of property damage, Matterport can help you accurately capture the extent of damage on your commercial property. Advantages to using 3D imaging technology like Matterport include:

 

  • 3D scanning allows remote insurance professionals the ability to better understand the damage with a 360-degree, panoramic capture of damage
  • Mattertags in the system allow remote, real-time information on equipment and site conditions to those who need accurate information on the status of a job quickly
  • Provides accurate room measurements to within 1 percent margin of error, enabling professional restoration managers to utilize the right tools and materials initially
  • Provides for faster reporting on restoration progress, which keeps you in the loop
  • Ability to print high definition photos to fully capture the details in each room

 

Ready Action Plan

Ready Action Plan (RAP) is a web-based app that allows you to collect and utilize documents, plans and critical building information from any internet device in the world. With RAP, you can rest safe knowing you have access to all the essential property information in one easy-to-access, secure program. Important business documents stored within RAP may include:

  • Emergency contacts
  • Important contracts
  • Images and maps
  • Floor plans
  • Evacuation procedures
  • Disaster plans
  • Construction flow
  • Staging areas
  • Mechanical drawings 
  • Safety procedures
  • Resource management
  • Training and drills
  • Business continuity information 


Here to Help You

At Guarantee Restoration Services, we use Matterport technology in combination with the Ready Action Plan (RAP) web application to create a straightforward and user-friendly technology solution for commercial property owners and managers. For more information on how Matterport and RAP can help to fully restore your business or to speak to one of our disaster planning experts, give Guarantee Restoration Services a call today at 1-800-349-HELP or click here. 

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Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country

By Christina Mullins • July 22, 2026
FOR IMMEDIATE RELEASE Contact Information: Zack Klein Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Launches National Sales Team to Expand Strategic Partnerships Across the Country BATON ROUGE, La. – June 16, 2026 – Guarantee Restoration Services (GRS), a leading full-service restoration contractor serving the Gulf Coast since 1974, is proud to announce the implementation of its new National Sales Team. This strategic initiative marks an exciting step forward in the company’s continued growth and commitment to serving clients and partners on a broader scale. The newly established team will be led by Barrett Dick, Director of National Sales, alongside Zack Klein, Director of Business Development and Marketing. Together, they have played a pivotal role in growing GRS relationships across multiple industries throughout the Gulf Coast and beyond for over a decade. The team also includes newly hired account executives, David Stern and Chad Catalano. “Over the years, we have seen our partnerships and opportunities continue to grow beyond our traditional footprint,” said Zack Klein, Director of Business Development and Marketing at Guarantee Restoration Services. “Creating a dedicated National Sales Team allows us to strengthen those relationships, support our partners on a larger scale, and continue expanding the reach of the GRS brand, while staying true to the service and responsiveness we are known for.” Dick, who will celebrate 10 years with GRS next month, brings extensive industry knowledge and leadership experience to the role. He holds multiple Institute of Inspection Cleaning and Restoration Certification (IICRC) credentials, including Water Damage Restoration Technician (WRT), Applied Structural Drying (ASD), Applied Microbial Remediation Technician (AMRT), and Fire & Smoke Damage Restoration Technician (FSRT). After graduating from Louisiana State University, Barrett began his professional career with Marucci Sports before joining Guarantee Restoration Services in July 2016. Just weeks into his time with the company, the historic Great Flood of 2016 impacted Southeastern Louisiana, providing him with firsthand experience managing large-scale losses and coordinating restoration efforts for major school districts and commercial clients. Since then, he has helped cultivate business development efforts throughout Louisiana and nationally, working closely with partners in hospitality, education, government, healthcare, and other commercial sectors. “Our focus has always been relationship-driven,” said Dick. “We want our clients and partners to know they have a team they can rely on before, during, and after a disaster. This National Sales Team is another way we are investing in those relationships and positioning Guarantee to better serve organizations wherever they need us.” As part of the expansion, GRS hired David Stern as a National Sales Account Executive. Stern brings more than a decade of high-level sales and relationship management experience from the professional sports industry. Prior to joining our team, he served with the New Orleans Saints and Pelicans organization, where he consistently ranked among the organization’s top sales representatives and generated more than $38 million in multiyear contracts throughout his career. “David’s experience of building relationships, managing high-profile partnerships, and delivering exceptional client service makes him a tremendous addition to our team,” added Klein. “His background and skillset align perfectly with the direction we are heading as a company.” The National Sales Team also includes Chad Catalano, who joined Guarantee Restoration Services in January 2026. Catalano brings nearly two decades of restoration industry experience, with a strong background in sales leadership, project coordination, and relationship development throughout the Southeast and Gulf South regions. Prior to joining GRS, Catalano served as National Sales Manager for ServiceMaster DSI and spent more than 16 years with US Restoration as a Sales and Project Coordinator. Throughout his career, he has built long-standing partnerships while helping clients navigate complex restoration and recovery projects. In addition to his restoration industry experience, Catalano also spent several years as a successful high school baseball coach in the New Orleans area, earning multiple district championships and Coach of the Year honors. His leadership, communication skills, and client-focused approach make him a valuable addition to the growing national team. Guarantee Restoration Services continues to serve clients across Louisiana, Mississippi, and Alabama with six locations in Baton Rouge, Lafayette, and New Orleans, Louisiana; Gulfport and Jackson, Mississippi; and Mobile, Alabama. With the implementation of its National Sales Team, GRS is further expanding its ability to support partners across the country through large-loss response, catastrophe recovery, and national account relationships. The company specializes in water, fire, mold, storm, and biohazard restoration, as well as reconstruction and pre-loss planning services. For more information about Guarantee Restoration Services, visit www.GuaranteeRestoration.com or call 1-800-349-HELP (4357).
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