Responding To Hurricane Laura

Matthew Edwards • September 3, 2020

On Thursday, August 27, 2020, a catastrophic hurricane hit Lake Charles, La. and its surrounding areas. It has affected at least 15 neighboring parishes around Calcasieu. It has displaced thousands and devastated many lives. Immediately following the storm, our team mobilized and headed west to help restore lives and businesses. We continue to work hard every day and will be there for the foreseeable future.


HOW WE ARE HELPING

Not only did our team get on the ground quickly, but we also called upon many of our partners through Restoration Affiliates. From Indiana to Texas, we are grateful for those who have come to assist us restore schools, apartment complexes, assisted living facilities and other commercial properties. We understand the need for assistance is great and our determination to help is equal. Our team will continue to assess our outside resources and bring in more teams to enable us to help more families and businesses as needed.


HELPING OUR TEAM HELP OTHERS

Additionally, our team is comprised of 140 plus individuals are who have been all hands-on deck since before the storm made landfall. We have set-up base at our Lafayette office, where many of our workers are being housed. Our executive team and other employees have been working hard to make sure they are fed and well-hydrated. We have also secured a food truck to provide hot lunches at the worksites each day.


HURRICANE LAURA RELATED INFORMATION


  • The State of Louisiana has launched a Website for Hurricane Laura Recovery Efforts.
  • Click here for FEMA relief. It is now available for 16 Louisiana parishes.
    You may also apply for FEMA relief by calling 1-800-621-FEMA (3    362) or 1-800-462-7585 (TTY) for the hearing and speech impaired. The toll-free telephone numbers will operate from 7 a.m. to 10 p.m. (local time) seven days a week until further notice.
  • For road condition information, click here.
  • To receive text notifications from the Louisiana Governor’s Office pertaining to Hurricane Laura, text ‘LAURA’ to 67283 and sign up for phone calls by going to Smart911.
  • For shelter information, text ‘LASHELTER’ to 898211 or call 2-1-1.

HOW YOU CAN HELP BY AREA


THERE WHEN YOU NEED US MOST

Property damage claims along the Gulf Coast are still occurring. Therefore, our commitment to respond to our partners in Mississippi, New Orleans and Baton Rouge is still strong.



As always, we are available 24/7, which isn’t just a number, it’s a guarantee. If your property has experienced storm, water, fire or other damage, give our team a call at 1-800-349-HELP (4357), email info@guaranteerestoration.net or visit our website at www.GuaranteeRestoration.com.

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Meet The Team | Whitney Hampton

By Christina Mullins • October 8, 2025
Ahh, October. It’s hard to fathom that we’re already on the brink of Halloween — and then, you know how the rest of the year goes. Before long, we’ll be preparing for our last full company meeting, Family Day, and our Thanksmas celebrations. The end of 2025 will be here before we know it! That being said — no matter what the busy season brings — when it comes to property damage emergencies, our team is always there for you. Meet the Team | Whitney Hampton Every month, I have the opportunity to showcase one of our awesome team members. For October, we are excited to introduce you to Whitney Hampton , one of our Gulfport Business Development Representatives. Gulf Coast Roots & Family Life Whitney was born and raised in New Orleans but has split her time between Louisiana and Mississippi throughout her life. She later moved to Gulfport, where she graduated from high school. As a young adult, she lived in Bossier City, LA. Now, she is back on the coast in Biloxi, where she raises her two children, Kohen and Kobi, with her husband. Education & Professional Background Whitney graduated from the University of Southern Mississippi with a degree in Marketing — SMTTT! This December, she’ll be finishing her master’s in marketing with a specialization in Digital Strategy. Before joining our team in December 2023, she worked in property management. Whitney started in leasing, then was promoted to Community Manager, where she received the Best Marketing Award in 2023 . Life Outside of Work Personally, when she is not working, Whitney is usually busy with “The Adventures of Kohen and Kobi.” They love spending their weekends exploring new places, such as the science museum, zoo, or splash pad. Staying active and making fun memories together is what she enjoys most. Sports are a big part of the Hampton household. They are big Philadelphia Eagles fans — GO BIRDS! They also love the Florida Gators and have attended many games in Gainesville. Saturdays and Sundays are definitely football days in their house.
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