Celebrating 45 Years

Shawn Folks • March 5, 2019

As we celebrate 45 amazing years in the industry, we strive to give you the best service!


Who is Guarantee Restoration?

Guarantee Restoration started out as Guarantee Systems in 1974. Guarantee Systems started as a carpet cleaning company operated by Ellen and Chunky Folks in their one-bedroom apartment. As the company’s reputation grew, Guarantee offered additional services including fire restoration, mold mitigation, HVAC cleaning and construction services. Guarantee joined a national franchise in 2001, and branched away from that franchise in 2016, to grow into the company we are today.


With over 100 employees and 4 offices located in Lafayette, New Orleans, Baton Rouge and Gulfport, Guarantee Restoration continues to serve the Gulf Coast in rebuilding lives and businesses. The founders, Ellen and Chunky Folks have passed down the torch to their son, Shawn Folks, CEO of Guarantee Restoration. Shawn has spear-headed the company by focusing on our mission to serve friends, family and partners by delivering effective solutions, providing honest and dependable services while ensuring continuity for their lives and businesses.


What is Guarantee Restoration?

Guarantee Restoration is the largest solutions provider to property damage along the Gulf Coast. Our dedicated team is available 24/7 and will respond to any size fire or water property loss. We also assist families and businesses with contents restoration, HVAC air duct cleaning, mold mitigation and bio-hazard clean up. Our industry-certified disaster recovery team has the expertise and experience required to quickly size-up severe weather-related damages and mobilize the specialized equipment require to mitigate secondary damage and loss.


Why Guarantee Restoration?

We understand that when a loss happens, your world feels like its flipped upside down. Our team is trained to help put your mine at ease, while getting your lives and businesses back up and running as quickly as possible. We will also work with your insurance company and keep your informed every step of the process. At Guarantee, Restoration 24/7 isn’t just a number… and neither are YOU! It takes more than a paycheck to motivate our team to get up at 2am to respond to a loss. Our team is dedicated and passionate about the people we serve.

If you experience a loss, give us a call at 1-800-349-4357.

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By Christina Mullins February 12, 2025
At Guarantee Restoration Services, our people are at the heart of everything we do. This month, we’re excited to introduce Christy Jones Huff , a Business Development Representative at our Jackson, Mississippi Branch who joined the team just over a year ago in January 2024 . From Property Management to Business Development Christy’s journey to GRS started long before she stepped through our doors. A Jackson State University graduate , she earned her degree in Mass Communications/Public Relations with a minor in Marketing . She then spent 19 years as a property manager , gaining invaluable experience in building relationships and problem-solving, which are skills that now serve her well in business development. It is safe to say that she is well-versed in the multifamily vertical that we serve, but she also works with several other industries, such as state entities and housing authorities.  Life Outside of Work Originally from Farmhaven, MS , Christy stays busy outside of work with a full house. She’s married, a proud mom to a college-aged son, and spends most of her free time keeping up with a very active toddler —a job she jokingly refers to as "taming a toddler." When she finds a rare quiet moment, she enjoys crafting, though she explained that those moments are few and far between these days.
By Shawn Folks February 5, 2025
FOR IMMEDIATE RELEASE Contact Information: Zack Klein, Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Expands Leadership Role as Managing Partner for W.B. Arthur Restoration in Austin, Texas BATON ROUGE, La. – February 5, 2025 – Guarantee Restoration Services has entered into an agreement to serve as the managing partner for W.B. Arthur Restoration, a leading restoration and facility maintenance provider in Austin, Texas. This partnership marks a significant step in Guarantee Restoration’s ongoing expansion throughout the South and Gulf Coast region. Guarantee Restoration Services will oversee management operations in Austin, working closely with W.B. Arthur Restoration to enhance systems, streamline processes, and position the company for long-term growth. This collaboration reinforces Guarantee Restoration’s commitment to delivering industry-leading restoration services, while expanding its footprint across new markets. “We’re embarking on a remarkable journey that will create new pathways for innovation, growth, and leadership in the marketplace,” said Shawn Folks, CEO of Guarantee Restoration Services. “Our people are the reason we are able to form these types of partnerships. I’m excited to see where we go from here.” This strategic partnership aligns with Guarantee Restoration’s pattern of growth across the Gulf South, having established a strong presence in six markets across Louisiana, Mississippi, and Alabama. By bringing its expertise in restoration management to W.B. Arthur Restoration, they aim to enhance operational efficiency and service delivery in the Austin Metro Region. About W.B. Arthur Restoration W.B. Arthur Restoration provides a wide range of property maintenance and restoration services, including water damage restoration, facility maintenance, air duct cleaning, and carpet cleaning. Serving the greater Austin Metro Region, W.B. Arthur Restoration is dedicated to ensuring homes and businesses receive the highest level of care, even in the most difficult-to-reach places. About Guarantee Restoration Services For over 50 years, Guarantee Restoration Services has been a trusted name in the restoration industry, consistently expanding its services and market presence along the Gulf Coast. The company’s mission is to support communities in need by offering reliable restoration solutions, maintaining honest and dependable service, and ensuring stability for businesses and homeowners. For more information about Guarantee Restoration Services, visit http://www.GuaranteeRestoration.com /.
Prioritizing Infection Control in Baton Rouge Healthcare Facilities
By Shawn Folks February 5, 2025
Hospitals, clinics, and long-term care facilities require the highest levels of cleanliness and sanitation to prevent the spread of infectious diseases.
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