5 Traits Of A Technician

Shawn Folks • February 11, 2020

Guarantee Restoration is a family owned and operated property damage restoration company, founded in 1974 by Ellen and Chunky Folks out of their one bedroom apartment off College Drive in Baton Rouge, LA. Today, their son, Shawn Folks, leads the company consisting of over 120 employees, 4 offices and has become the leading property damage restoration company of choice along the gulf coast. Our success is founded on treating our team like family, providing educational opportunities and promoting from within.



Guarantee Restoration is actively hiring for technicians at our Baton Rouge, Louisiana office! If you’re wondering if you would make a good fit for our team, take a look at some of the traits we’re seeking when hiring for this position.


1. Partnership

When you are out on the job site, you’ll be working alongside other technicians and project managers to restore our clients’ lives and businesses. We’re looking for someone that doesn’t just work well with others but supports their teammates and wants our company to succeed through a partnership. It takes every member of our team working together to provide excellent service to our customers.


2. Commitment

Our first priority is taking care of our customers. Experiencing a property loss can be an difficult time, and our goal is to make it as fast, easy and convenient as possible. We need team members out on the job site who are committed to holding our core values close to their heart and work to provide excellent customer service every time.


3. Honesty

Our philosophy is to treat every home or business we walk into like it is our own! This means being honest and respectful toward our customers’ property and speaking to customers with respect and clarity. Additionally, we want our team to be respectful to supervisors and each other, as well. Respect and honesty in the workplace go a long way!


4. Efficiency

At Guarantee, we are a fun-loving team. However, taking care of our partners is our priority, so efficiency and integrity are essential traits we look for in our technicians. We want someone who follows the rules, remains honest, and gets the job done, no matter what the circumstances may be.


5. Craftsmanship

We want technicians who are committed to completing excellent work at every job, every time! We’re focused on restoring lives and businesses as quickly as possible, but we refuse to cut corners! Technicians who share this same philosophy would make a great addition to our team.


To ensure the trust of our partners and clients, Guarantee requires passing a drug test and background check. To learn more about our company and services we provide click on the Services tab above.


If these traits sound like you, you may be a good fit for our team! At Guarantee Restoration, we are always looking to hire hardworking, driven people who want to help make a difference in the communities we serve.


Apply for this position and several others at https://guaranteerestoration.easyapply.co/ or email your resume to hr@guaranteerestoration.net.

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Restoration Services After Winter Weather: Safeguarding Hospitals, Clinics, and Doctor’s Offices

By Adrianne Hungerford • February 19, 2025
The aftermath of severe weather poses not only the challenge of structural damage but also the heightened risk of infectious diseases spreading. Restoration experts can be of critical service in these situations.

Meet The Team | Christy Jones Huff

By Christina Mullins • February 12, 2025
At Guarantee Restoration Services, our people are at the heart of everything we do. This month, we’re excited to introduce Christy Jones Huff , a Business Development Representative at our Jackson, Mississippi Branch who joined the team just over a year ago in January 2024 . From Property Management to Business Development Christy’s journey to GRS started long before she stepped through our doors. A Jackson State University graduate , she earned her degree in Mass Communications/Public Relations with a minor in Marketing . She then spent 19 years as a property manager , gaining invaluable experience in building relationships and problem-solving, which are skills that now serve her well in business development. It is safe to say that she is well-versed in the multifamily vertical that we serve, but she also works with several other industries, such as state entities and housing authorities.  Life Outside of Work Originally from Farmhaven, MS , Christy stays busy outside of work with a full house. She’s married, a proud mom to a college-aged son, and spends most of her free time keeping up with a very active toddler —a job she jokingly refers to as "taming a toddler." When she finds a rare quiet moment, she enjoys crafting, though she explained that those moments are few and far between these days.

Guarantee Restoration Services Expands Leadership Role as Managing Partner for W.B. Arthur Restoration in Austin, Texas

By Shawn Folks • February 5, 2025
FOR IMMEDIATE RELEASE Contact Information: Zack Klein, Director of Marketing and Business Development 225-753-8682 Zack@247GRS.com Guarantee Restoration Services Expands Leadership Role as Managing Partner for W.B. Arthur Restoration in Austin, Texas BATON ROUGE, La. – February 5, 2025 – Guarantee Restoration Services has entered into an agreement to serve as the managing partner for W.B. Arthur Restoration, a leading restoration and facility maintenance provider in Austin, Texas. This partnership marks a significant step in Guarantee Restoration’s ongoing expansion throughout the South and Gulf Coast region. Guarantee Restoration Services will oversee management operations in Austin, working closely with W.B. Arthur Restoration to enhance systems, streamline processes, and position the company for long-term growth. This collaboration reinforces Guarantee Restoration’s commitment to delivering industry-leading restoration services, while expanding its footprint across new markets. “We’re embarking on a remarkable journey that will create new pathways for innovation, growth, and leadership in the marketplace,” said Shawn Folks, CEO of Guarantee Restoration Services. “Our people are the reason we are able to form these types of partnerships. I’m excited to see where we go from here.” This strategic partnership aligns with Guarantee Restoration’s pattern of growth across the Gulf South, having established a strong presence in six markets across Louisiana, Mississippi, and Alabama. By bringing its expertise in restoration management to W.B. Arthur Restoration, they aim to enhance operational efficiency and service delivery in the Austin Metro Region. About W.B. Arthur Restoration W.B. Arthur Restoration provides a wide range of property maintenance and restoration services, including water damage restoration, facility maintenance, air duct cleaning, and carpet cleaning. Serving the greater Austin Metro Region, W.B. Arthur Restoration is dedicated to ensuring homes and businesses receive the highest level of care, even in the most difficult-to-reach places. About Guarantee Restoration Services For over 50 years, Guarantee Restoration Services has been a trusted name in the restoration industry, consistently expanding its services and market presence along the Gulf Coast. The company’s mission is to support communities in need by offering reliable restoration solutions, maintaining honest and dependable service, and ensuring stability for businesses and homeowners. For more information about Guarantee Restoration Services, visit http://www.GuaranteeRestoration.com /.
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